1. Introduction
Welcome to Ark & Star Enterprise ("we", "us", or "our"). By accessing or using our website arkandstar.com and placing an order, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of the site.
2. Account Registration
To place any order you must create a customer account. You agree to provide accurate, complete and current information at registration and to keep it updated. You are responsible for safeguarding your password and for all activity under your account.
3. Orders & Pricing
All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order placed for any reason, including pricing errors, and to limit quantities purchased per customer.
4. Payment
We accept payments via Paystack (debit/credit card, bank transfer) and Pay-on-Delivery within selected locations. Payment must be received in full before goods are dispatched for prepaid orders.
5. Shipping & Delivery
Delivery is handled by our partnered logistics providers. Estimated delivery timeframes are stated at checkout and are not guaranteed. Risk of loss passes to you upon delivery to the address provided.
6. Returns & Refunds
Eligible items may be returned within 7 days of delivery subject to the conditions stated in our Return & Refund Policy.
7. Product Information
We make every effort to display product images and descriptions accurately. However, slight variations may occur between the displayed image and the physical product.
8. Intellectual Property
All content on this website is the property of Ark & Star Enterprise and is protected by applicable intellectual property laws.
9. Limitation of Liabilities
To the fullest extent permitted by law, our total liability shall not exceed the amount paid by you for the specific product giving rise to the claims.
10. Modification of Terms
We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.
11. Governing Law
1These Terms and Conditions shall be interpreted in accordance with the laws applicable in the Republic of Ghana.
12. Contact
For questions regarding these Terms, contact us at support@arkandstar.com.