1. Information We Collect
When you create an account, place an order, or contact us, we may collect personal identification, delivery address, payment information (processed securely by Paystack), and device and browsing data.
2. How We Use Your Information
We use your information to process and fulfil orders, communicate about order status, improve our services, send promotional emails (where opted in), and detect fraud.
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with logistics partners, payment processors, service providers, and law enforcement where required.
4. Data Security
We implement reasonable technical and organisational measures including encryption in transit, access controls, and security reviews.
5. Cookies
We use cookies to remember your session, store cart contents, and analyse website traffic. You may disable cookies in your browser settings.
6. Your Rights
You may access, correct, delete, or opt out of marketing communications at any time. Email privacy@arkandstar.com.
7. Children's Privacy
Our website is not intended for individuals under 18 years of age.
8. Changes to This Policy
We may update this Privacy Policy periodically. Continued use after changes constitutes acceptance.
9. Contact
Questions? Email privacy@arkandstar.com.